Phone repairs

Phone problems?
Sorted.

Screen, battery, charging and other common phone repairs.

Find your repair

Choose your device, select the problem, then send your repair enquiry by WhatsApp, email or SMS.

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Trusted across North Dorset.

J Brown’s Google profile photo
J Brown1 August 2026
Google review

I contacted Dorset SmartPhone Repairs after breaking the back glass on my iPhone 12, as I wanted to get it repaired. The service I received was amazing, and very soon I had a fully functioning phone again with a renewed back glass. I was even able to change the colour of my phone to another colour that I fancied! I would highly recommend!

Straightforward repairs, done properly.

DSR is an independent North Dorset repair business built around straightforward advice, good-quality parts and repairs done properly. If a repair ever needs to go beyond what was originally agreed, we’ll explain why and get your approval before carrying out any additional work.

  1. Quality parts, with the choice explained

    We’ll explain the parts available, the differences between them and where spending more genuinely makes sense. Where genuine parts offer a meaningful quality advantage, we’ll recommend them.

  2. Up-front pricing, no surprises

    You’ll know the repair price before work begins. Parts are paid for when ordered, with the fitting charge due once the repair is complete.

  3. Independent local service

    Repairs are carried out from our North Dorset workshop by appointment, with collection and drop-off available across the local area.

  4. 90-day repair warranty

    The specific repair carried out by DSR and the replacement part fitted by DSR are covered for 90 days from the date the repaired device is returned, subject to the warranty terms.

From enquiry to collection.

  1. EnquireTell us what device you have and what needs attention. If you’re not sure what the fault is, just describe what’s happening.
  2. Your quoteWe’ll explain the repair options, parts and price before you decide whether to go ahead.
  3. Parts orderedOnce you’re happy to proceed, the parts payment is taken and your part is ordered. We’ll then arrange a convenient repair appointment, with your parts ready to go on the day.
  4. RepairYour device is repaired and tested. Most straightforward repairs are completed during the appointment.
  5. CollectionOnce everything is ready, you collect your device and pay the remaining fitting charge.

Bring it in, we’ll collect, or send it by post.

DSR operates from a home-based workshop in Okeford Fitzpaine, with repairs carried out by appointment only. Choose the option that works best for you.

Visit the workshop

Repairs are carried out by appointment from our workshop in Okeford Fitzpaine. As the workshop is home-based, waiting inside isn’t available.

Get directions

Collection & drop-off

If you’re unable to get to us, collection and return can be arranged across North Dorset for an additional fee.

Ask about collection

Postal repairs

Can’t get to the workshop? Devices can also be sent to DSR by post. Get in touch first so we can confirm the repair and arrange the details before you send anything.

Ask about postal repair

Typical collection areas include Blandford, Sturminster Newton, Shaftesbury and surrounding villages.

Payment methods accepted

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • PayPal
  • Bank transfer
  • Cash